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Payment Policy

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Welcome to difneez. By accessing or using our website, online store, or any associated services, you agree to comply with and be bound by the following Terms & Conditions. Please review them carefully before making a purchase or browsing our platform.

1. About Us

difneez is an apparel and lifestyle clothing brand based at:
GF, A-42 Yojna Vihar, East Delhi – 110092, India
Email: difneez@gmail.com

These Terms & Conditions apply to all visitors, customers, and users of our website or services.

2. Product Details & Information

We strive to display all product descriptions, colors, sizes, and images as accurately as possible. However:

  • Slight variations in color, texture, and appearance may occur due to screen differences or lighting conditions.
  • Measurements provided are approximate and may vary slightly due to the nature of fabric and stitching.

difneez reserves the right to update or modify product information at any time without prior notice.

3. Pricing, Payments & Offers

  • All prices are listed in INR (Indian Rupees).
  • Prices are inclusive of applicable taxes unless mentioned otherwise.
  • Payments must be made using secure payment options available at checkout.
  • We may update prices, discounts, or promotional offers at any time without prior notice.

4. Orders, Processing & Shipping

  • Once an order is placed, you will receive an order confirmation email.
  • Orders are processed and dispatched within the estimated shipping timeline displayed at checkout.
  • Delivery timelines may vary due to courier delays, location, or unforeseen logistics issues.
  • difneez is not responsible for delays caused by courier partners, weather conditions, or operational disruptions.

5. Return, Refund & Replacement Policy

We only accept returns or replacements under the following conditions:

  • You received a damaged, defective, or incorrect item
  • The return request is raised within 2 days of receiving the product

Please refer to our complete Return & Replacement Policy for detailed terms.

Non-returnable items include:
Customized clothing, altered apparel, used or washed products, or items damaged due to customer handling.

6. Intellectual Property Rights

All content on the difneez website—including:

  • Images
  • Text content
  • Product designs
  • Branding elements
  • Logos
  • Graphics
  • Layouts

is the exclusive property of difneez.
Any unauthorized reproduction, distribution, or commercial use is strictly prohibited.

7. Privacy & Data Security

Your privacy is important to us.
Any personal information you provide—such as name, address, email, or payment details—is used only for:

  • Order processing
  • Customer support
  • Shipping updates
  • Service-related communication

For full details, please review our Privacy Policy.

8. Limitation of Liability

difneez shall not be held liable for:

  • Any indirect, incidental, or consequential damages
  • Losses caused by misuse of our products
  • Inaccuracies in third-party delivery timelines
  • Technical issues, website downtime, or unauthorized access

Your use of the website and products is at your own risk.

9. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of our website after changes implies acceptance of the updated terms.

10. Contact Information

For any queries regarding these Terms & Conditions, please contact us:

📍 difneez
GF, A-42 Yojna Vihar,
East Delhi – 110092, India
📧 Email: difneez@gmail.com

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